Last updated: May 1, 2025
Synta ("Synta," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the "Service"). By accessing or using Synta, you agree to the terms outlined in this Privacy Policy.
For any questions or concerns regarding this policy or your data, please contact us at Info@synta.io.
We collect several types of information to provide and improve our Service to you:
This includes information that can identify you personally, such as your name, email address, payment details, company name, and any other information you voluntarily provide during account registration, profile setup, workflow creation, or when contacting support.
This includes information automatically collected about your interactions with the Service. Examples include pages visited, features used, workflow creation patterns, AI model usage, search queries, and general activity patterns within the platform.
This includes information about the workflows you create, modify, or share through our Service, including workflow configurations, node structures, connection patterns, and performance metrics. This data helps us improve our AI models and provide better workflow suggestions.
We automatically collect information about the device and browser you use to access the Service, such as your IP address, operating system, browser type and version, device identifiers (if applicable), and timezone settings.
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities, remember your preferences, analyze usage trends, administer the website, track users' movements around the site, and gather demographic information about our user base. You can control the use of cookies at the individual browser level, but disabling cookies may limit your use of certain features or functions on our Service.
We use the information we collect for various purposes, including:
We do not sell your personal information. We may share your information only in the following circumstances:
We may share your information with trusted third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, cloud hosting providers, email service providers, analytics providers, AI model training services). These partners are bound by strict confidentiality agreements and are only permitted to use your information to perform services for us.
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, regulation, or valid legal process (such as a subpoena or court order); (ii) protect and defend the rights or property of Synta; (iii) prevent or investigate possible wrongdoing in connection with the Service; (iv) protect the personal safety of users of the Service or the public; or (v) protect against legal liability.
If Synta is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
We may share your information with third parties when we have your explicit consent to do so.
We implement reasonable administrative, technical, and physical security measures designed to protect the security of your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, secure software development practices, and regular security assessments. However, please be aware that despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Depending on your location and applicable law (such as GDPR for EEA/UK residents), you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at Info@synta.io. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
We retain your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, such as maintaining your account and providing the Service, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
As mentioned in Section 1, we utilize cookies and similar technologies. These help us analyze trends, administer the Service, track users' movements, and gather demographic information. Cookies allow us to remember user preferences and settings, facilitate logins, and personalize your experience. You can manage your cookie preferences through your browser settings, but disabling them may affect the functionality of certain parts of our Service.
Our Service is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a prominent notice on our Service prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: Info@synta.io